FAQs

PRODUCTION + DELIVERY

For most orders, please allow 1-2 working days for baking and dispatch. If your order requires special time deliveries, please make contact with us. Our details can be found on our CONNECT WITH US page.

 

COURIER RATES + OTHER INFO

Please note we are unable to deliver to PO Boxes or apartments. The Lemon Boss boxes will not fit in letterboxes and therefore the courier needs access to your office or home.

Delivery is via a reputable courier but not 100% guaranteed on a specific day. Please take into account when ordering.

 

WHOLESALE + BULK ORDERS

Please CONNECT WITH US with your requirements and we will endeavour to assist you in this.

 

NUTS + ALLERGIES

Not all of our products contain nuts and they are baked in a kitchen that does process these.

 

SPECIALTY CAKES + CUSTOM ORDERS

If you require these products for your event, we need at least 7 days notice to accommodate your request. Please plan your event accordingly.

 

COOKIES, SLICES + DONUT ORDERS

For these products, we need at least one day to bake and prepare it. Orders received before 9am will be ready for pick up or dispatching the next day.

Orders received after 9am will likely be ready for pick up or dispatching the day after.

Orders can be arranged well in advance (advised) so that they arrive on your doorstep at home or the office when you need them.